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Book A Video Consultation

Available Monday to Friday, 8.30 AM to 1 PM and 5 PM to 9.30 PM

Saturday and Sunday, 5 PM to 9.30 PM

Closed on Public Holidays.

To ensure safety, our video consultations are exclusively available to individuals aged 12 years and above. Patients under 12 years of age will not be accepted for video consultations and should instead visit their nearby GP for care.

 

Additionally, for those aged 12 to 16, a parent or guardian must be present throughout the consultation to ensure comprehensive support and safety.

 

Doctor video consultations are offered weekdays (Monday to Friday) from 8.30 AM to 1 PM, 5 PM to 9.30 PM, weekends (Saturday and Sunday) from 5 PM to 9.30 PM.

How are you feeling?

Focused telemedicine service for the following symptoms only:

 

  • Mild cough, cold, runny nose and sore throat

  • ⁠Mild diarrhoea and vomiting

  • Mild headaches

  • Mild gastric pains

  • Mild menses cramps

  • Mild gout attack

  • Chronic Condition Review

For the safety and well-being of our patients, these consultations are reserved for conditions that are assessed to be mild in nature. This focus allows us to deliver precise and targeted medical advice, ensuring those with urgent or severe conditions seek appropriate in-person care.

SingMedical Telemedicine, Short patient waiting time, short clinic queue
SingMedical Telemedicine.png
SingMedical Clinic Telemedicine, Virtual Clinic

Do you need medicines?

Currently, we do not provide medicine delivery services.

If you require any medication, the doctor can prescribe medicines for you or write you a prescription. 

 

You may then collect the prescribed medicines or written prescription* from our clinics during the following opening hours:

SingMedical Clinic Clementi 

Address: 446 Clementi Ave 3 #01-185 Singapore 120446

Tel: +65 6518 3533

Open daily except Public Holidays

Mondays to Sundays: 5pm to 9.30pm

Mondays to Fridays: 8.30am to 1pm

SingMedical Clinic Ubi

Address: 302 Ubi Ave 1 #01-55 Singapore 400302

Tel: +65 6592 3123

Open Mondays to Fridays except Public Holidays

Mondays to Fridays: 8.30am to 1pm

Saturdays and Sundays: 5pm to 9.30pm

* MOH rules strictly state that prescriptions cannot be emailed to you and that you must collect the hard copy prescription in person.

How much?

Weekday Mornings - Monday to Friday, from 8.30am to 1pm:

Consultations are priced at $18 before GST.

Weekdays Evenings - Monday to Friday, from 5pm to 9.30pm:

Consultations are priced at $28 before GST.

Weekends - Saturday and Sunday, from 5pm to 9.30pm: 

Consultations are priced at $28 before GST.

Additional charges for medications may apply, depending on your specific condition.

Please note that currently, we are unable to accept CHAS or any other concession schemes for our telemedicine services. We appreciate your understanding.

SingMedical Clinic Telemedicine Doctor Video Consultations
SingMedical Clinic Telemedicine Doctor Video Consultations

How does it work?

To begin a video consultation, kindly complete the form below to verify your eligibility for a video call.

 

After reviewing your form, we'll send you a simple questionnaire to register you as a patient via WhatsApp.

Here’s what to expect:

  1. Secure Video Call: Our doctor will contact you via a secure WhatsApp video call.

  2. Identity Verification: Before the consultation begins, we'll quickly verify your identity by visualizing your official ID (NRIC, Work Permit, Employment Pass, Passport, etc.) to confirm we are consulting with the correct individual.

  3. Consultation Process: You'll have a 5 to 10-minute consultation with our doctor, who will take a detailed history and conduct a basic examination through video.

  4. Diagnosis and Treatment Plan: We'll discuss a likely diagnosis and treatment plan. This is your opportunity to ask questions and receive tailored advice about your condition.

  5. Payment: After finalizing the bill, we'll send a payment link for you to use a Credit or Debit Card or PayPal. An itemized digital receipt will be emailed to you once payment is confirmed.

 

This streamlined process ensures a secure, efficient, and comprehensive telemedicine experience.

Our Clinics

If our video consultation suggests you need a more detailed in-person check-up, don't worry!

 

You're welcome to drop by our clinic or visit your nearest GP for further evaluation.

We're all about ensuring you get the care you need, in the way that suits you best.

SingMedical Clinic Clementi 

Address: 446 Clementi Ave 3

#01-185 Singapore 120446

Tel: +65 6518 3533

Open daily except Public Holidays

Mondays to Sundays:

5pm to 9.30pm

Mondays to Fridays:

8.30am to 1pm

SingMedical Clinic Ubi

Address: 302 Ubi Ave 1 #01-55 Singapore 400302

Tel: +65 6592 3123

Open daily except Public Holidays

Mondays to Fridays:

8.30am to 1pm

Saturdays and Sundays:

5pm to 9.30pm

For appointment bookings, please kindly fill out this form during these timings. 
Monday to Friday: 8.30 AM to 1 PM
Monday to Friday: 5pm to 9.30pm
Saturday & Sunday: 5 PM to 9.30 PM

(Closed on Public Holidays)

Do you need medicines?

Currently, we do not provide medicine delivery services. If you require any medication, the doctor can prescribe medicines for you or write you a prescription. You may then collect the prescribed medicines or written prescription from our clinics.

If you need medicines, which SingMedical Clinic would you like to collect them from?
What symptoms are you having?
Not sure if your pain is mild or severe? Let us know in the Pain Score Chart below:
No painMild painModerate pain - Your condition is not suitable for a video consulation. Please visit your nearest GP.Severe Pain - Your condition is not suitable for a video consulation. Please visit your nearest GP.Very Severe Pain - Your condition is not suitable for a video consulation. Please visit your nearest GP.
SingMedical Clinic Telemedicine Doctor Video Consultations
Telemedicine Appointment
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